Q1. What are the system requirements?

Note: NetApply will work equally well on both Windows and Mac OS systems
 

Q2. Which version of Acrobat is required?

Note: It is recommended that you install and use the newest version currently available - 8.0
Adobe Reader is available for free download at: http://www.adobe.com/products/acrobat/readstep2.html
A2: Adobe Reader, Adobe Standard, or Adobe Professional (version 6.0 and above)
 

Q3. Do internet, firewall, and proxy settings have any effect on my application?

Note: Yes. Some large companies set up their firewalls so as to prevent Acrobat Reader from accessing the Internet. This can prevent your application from being submitted properly. In such situations, please contact your IT department and ask them to allow Adobe Reader to access the net or work on your application from a different place. In case your firewall is preventing you from submitting the application, you can either disable the firewall temporarily or configure Adobe just like a web browser through its properties menu.
 

Q4. Starting an application

A4: To start applying to HEC, please follow this procedure:
1. Request and download the online PDF Application Form from: http://www.etheryl.net/HEC/application/ and save it on your computer.
2. Make sure to have downloaded the newest version of Adobe PDF Reader available at: http://www.adobe.com/products/acrobat/readstep2.html, or at least a version no older than Adobe Reader 6.
Note: Some versions of the Reader return an error of the type: "Cannot handle content type: text/html"
In such situations, please do not worry, your application data will be submitted despite this error message. You will receive an automatic application receipt by email to confirm the proper transfer.
3. Open Adobe Acrobat Reader
4. Go to File > Open > and navigate to the application file that you just saved
5. Fill in a few fields such as your name, program, address, and e-mail
6. Scroll down to generate the reference links to be sent to your referees
7. Save your application
8. Now you can take all the time needed to complete your file
9. Once you have finished with all required fields, you can submit the document to the HEC admissions office by clicking the Submit button. Note: You must digitally sign your document. This is a security measure to avoid fraudulent applications or any other inconsistencies
10. Good luck! Make sure to respect the deadlines!
 

Q5. I can’t open the application form. Error - Cannot decrypt the format. What should I do?

A5: Sometimes the system refuses to directly read a given document and open it (usually the result of previously installed software). Thus, you have to explicitly open the file from within the application using Adobe Acrobat Reader version 6 or above on both PC and Mac.
1. Open Adobe Acrobat Reader
2. Go to File > Open > and navigate to the place where you saved your application form
 

Q6. Can I open the application file with Microsoft Word or an older version than Acrobat Reader 6?

A6: The HEC Application Form is a smart PDF document, which uses new and enhanced features that Adobe only introduced with version 6 of the Acrobat Reader. Thus, the online application is not available in older versions of the Reader or in Word format. If you have trouble downloading the form, please contact NetApply2HEC@etheryl.com and ask for one to be forwarded to you.
 

Q7: I would like to apply for the HEC program. Can you give me some more information?

A7: For further information on the HEC program and application process please visit the HEC website, consult their FAQs, or contact the admissions office directly at:
1. http://www.mba.hec.edu/mba/site/admissions/admissions.302.htmll
2. admissionsmba@hec.fr
 

Q8: I have a Mac and downloaded Adobe Acrobat Reader version 7.0 but am still having problems downloading the MBA application file. Could you help me?

A8: Please make sure to open the application file directly from within Acrobat Reader 7.0 - if you double-click on a PDF in Mac OS X, chances are that it will be open via Preview.app, which does not support sophisticated PDF files like the HEC application.
 

Q9: I want to change some information on my application form, but it is already locked. What should I do?

A9: For security and convenience reasons, some fields on the HEC application form are automatically locked after you generate the recommendation links. If for exceptional reasons you need to change data in the locked fields, such as your date of birth, for example, you need to export the data that you have already filled in and import it back into a blank document. How do you do that?
1. Go to: Document > Form Data > Export Data from form
2. Save the file somewhere on your computer
3. Open a blank application form
4. Go to: Document > Form Data > Import Data to form
 

Q10: I have two recommendations that were generated by the application form. To whom do I send them?

A10: The two links are to be sent to two respective recommenders of your choice. You can also track their status at a later stage by following the same links.

Q11: I generated the recommendation links twice. What should I do?

A11: If that happens to you, you should not worry. Once generated, the recommendation links can always be tracked by the system and matched to the appropriate application form. The only thing you need to do is inform our technical support staff after you have submitted the application form so that we can assist in swapping the links, if necessary. Please send your links to: NetApply2HEC@etheryl.com
 

Q12: What is a digital signature? How do I create one?

A12: For security reasons, each HEC Application form is required to be digitally signed. Thus, the form becomes more official. On page 16 of the application form, in the statement of integrity box, you will find the signature field. You can sign with an existing certificate that you may dispose of, or you can create a completely new one for the occasion. If you don’t know how, please follow the guidelines provided by Adobe:

 

Q13. I failed to submit my application. I did not receive a receipt by e-mail. What should I do?

A13: There are several possibilities for what could have caused this problem:
1. If you receive an error message that brings you back to some fields that you left blank, you must complete them, as the HEC admissions office requires that information.
2. If you have pressed the submit button, but nothing seems to happen, don’t give up, it could have worked nonetheless. The problem is most likely due to a bug in Adobe Acrobat Reader 7. To make sure that your application has been successfully submitted, please check your e-mail. If the application was successful, you will have received a receipt containing your application ID number. If you are unable to find the source of the problem, verify with NetApply2HEC@etheryl.com or contact directly HEC.
 

Q14: I can’t upload my picture. Why? What should I do?

A14: Most often, the reason for such a problem is either the size of the image file or the cropping process itself. In the first case, try reducing the image size and upload again. If you need assistance with cropping the photo, please follow the instructions below:
1. Click on the upload image button
2. Click on the yellow rectangle and stretch or move it so that it forms a regular document-size photo
3. Click on the Crop image button
4. Validate your upload